Automation

Automations with Claude: practical workflows for SMEs

How to connect Claude to your business systems and build automations that save hours every day. Practical examples with n8n, Make, and custom integrations.

IL DOGE DI VENEZIA·8 Apr 2026·7 min read

Claude API + n8n/Make enables powerful business automations: automatic email classification and response, document analysis pipelines, lead qualification, report generation, and supplier communication. Setup cost: €5,000-15,000 for the first workflow. Running cost: €100-500/month for Claude API + infrastructure. Typical time savings: 15-25 hours/week per automated process.

Claude as the brain of your automation

Claude's API turns it from a chat tool into the intelligence layer of your business automation. Connected to n8n, Make, or custom code, Claude can: read and understand incoming communications, make decisions about how to handle them, draft responses, extract data from documents, and trigger actions in your business systems.

Five automations to build first

1. Intelligent email triage

Incoming email → Claude reads and classifies → routes to the right person or auto-responds → logs in CRM. Saves 1-2 hours per day per person handling email.

2. Document analysis pipeline

Upload document (contract, proposal, report) → Claude extracts key information → creates structured summary → flags risks or action items → stores in your document management system.

3. Lead qualification

New lead from website/email → Claude evaluates against your ideal customer profile → scores and enriches → creates CRM record → assigns to salesperson with context brief.

4. Automated reporting

Daily/weekly trigger → n8n pulls data from ERP, CRM, bank → Claude analyzes and writes narrative → sends formatted report to management.

5. Supplier communication

Purchase order created → Claude generates supplier email → sends via company email → monitors for response → follows up if no response in 48 hours.

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The technical architecture

Most automations use: n8n or Make as the orchestration layer, Claude API as the intelligence layer, and your existing systems (ERP, CRM, email) as the data/action layer. Setup typically takes 2-4 weeks per workflow, with 1-2 weeks of tuning and optimization.

If you want to build Claude-powered automations for your business, contact us.

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