Business chatbot: an AI assistant for your company
A business chatbot is not a widget to put on your site and forget. A well-built chatbot is an intelligent system that knows your company, responds accurately in the situations that matter, and knows when to hand the conversation to a human operator. IL DOGE DI VENEZIA builds business chatbots that work in the field — not just in the demo.
Why it works
Trained on your company
The chatbot learns from real company documents: product catalog, price lists, FAQs, operating procedures, policies. It responds with your company's voice and information.
Multichannel and integrated
Same chatbot on website, WhatsApp Business, email, and internal systems. A single source of truth, wherever the customer or employee is.
Intelligent escalation
It knows when it can't answer and transfers the conversation to the right department with full context. The customer doesn't have to repeat anything.
Continuous improvement
Every conversation becomes data to improve responses. The chatbot updates when products, prices, or procedures change.
Concrete use cases
Customer service chatbot for e-commerce SMEs: orders, returns, shipping, product FAQs
Internal assistant for the team: HR procedures, company policies, new employee onboarding
Automatic lead qualification on the website with hot lead handoff to sales
Post-sale technical support with guided diagnosis via chat
Multilingual chatbot for manufacturing companies with international clients
Frequently asked questions
How long does it take to build a business chatbot?
A working chatbot for a specific use case is built in 2-3 weeks. Complexity grows with the number of use cases and required integrations.
Does the chatbot understand colloquial language and slang?
The models we use handle informal language and regional variations very well. For industries with very specific terminology, we include a fine-tuning phase on the company vocabulary.
How do you update the information in the chatbot?
With a simple panel where the team uploads updated documents. No technical skills required to update the knowledge base.
Ready to bring AI into your business?
The first conversation is free. No commitment, just clarity.