CASE STUDY · PROFESSIONAL SERVICES

AI HR Automation for Professional Services Firm

Consulting and professional services firm in Milan - 350 employees, 4 offices in Italy

HRrecruitingprofessional serviceschatbotMilan

-85% (from 20min to 3min per CV)

Application screening time

-40% (from 45 to 27 days)

Average time-to-hire

68% without human intervention

HR requests handled by chatbot

-70%

Document onboarding time

+42%

Employee satisfaction with HR services

THE CHALLENGE

The problem to solve

The 6-person HR team managed 2,000+ annual applications, onboarding of 80 new hires, and 350 employees. 80% of their time was spent on repetitive tasks: CV screening, interview scheduling, documentation management, and answering recurring questions about payroll, leave, and benefits.

THE SOLUTION

What we implemented

Suite of AI agents for HR: (1) automated CV screening with job requirement matching and candidate scoring, (2) internal employee chatbot that answers questions about policies, payroll, and benefits, (3) onboarding workflow automation with intelligent checklists and automated document collection.

THE RESULTS

Measured impact

01

Application screening time

-85% (from 20min to 3min per CV)

02

Average time-to-hire

-40% (from 45 to 27 days)

03

HR requests handled by chatbot

68% without human intervention

04

Document onboarding time

-70%

05

Employee satisfaction with HR services

+42%

Timeline

10 weeks (5 development + 3 HRMS integration + 2 go-live)

Investment

50,000 - 70,000 EUR (Innovation Manager Voucher up to 80,000 EUR)

Want similar results in your company?

We'll analyze your processes for free and show you where AI can generate the greatest impact.