AI HR Automation for Professional Services Firm
Consulting and professional services firm in Milan - 350 employees, 4 offices in Italy
-85% (from 20min to 3min per CV)
Application screening time
-40% (from 45 to 27 days)
Average time-to-hire
68% without human intervention
HR requests handled by chatbot
-70%
Document onboarding time
+42%
Employee satisfaction with HR services
The problem to solve
The 6-person HR team managed 2,000+ annual applications, onboarding of 80 new hires, and 350 employees. 80% of their time was spent on repetitive tasks: CV screening, interview scheduling, documentation management, and answering recurring questions about payroll, leave, and benefits.
What we implemented
Suite of AI agents for HR: (1) automated CV screening with job requirement matching and candidate scoring, (2) internal employee chatbot that answers questions about policies, payroll, and benefits, (3) onboarding workflow automation with intelligent checklists and automated document collection.
Measured impact
Application screening time
-85% (from 20min to 3min per CV)
Average time-to-hire
-40% (from 45 to 27 days)
HR requests handled by chatbot
68% without human intervention
Document onboarding time
-70%
Employee satisfaction with HR services
+42%
Timeline
10 weeks (5 development + 3 HRMS integration + 2 go-live)
Investment
50,000 - 70,000 EUR (Innovation Manager Voucher up to 80,000 EUR)
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